FAQS
Welcome to the Legacy Gallery Marketplace FAQ section. Here, you will find answers to the most common questions about our platform. If you have any additional questions, please feel free to contact our support team.
What is Legacy Gallery Marketplace?
What is Legacy Gallery Marketplace?
How does Legacy Gallery work?
How does Legacy Gallery work?
How do I create an account?
How do I create an account?
What should I do if I forget my password?
What should I do if I forget my password?
How do I search for items?
How do I search for items?
How can I refine my search results?
How can I refine my search results?
What if I can't find a specific item?
What if I can't find a specific item?
How do I get more details about a product?
How do I get more details about a product?
Are the product descriptions accurate?
Are the product descriptions accurate?
Can I see items in person before purchasing?
Can I see items in person before purchasing?
How is shipping calculated?
How is shipping calculated?
Can I track my order?
Can I track my order?
What is the return policy?
What is the return policy?
How do I initiate a return?
How do I initiate a return?
Return Process: Customers are responsible for return shipping costs unless the item is defective or not as described.
Refunds: Refunds will be processed within 7-10 business days after we receive the returned item. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable.
Damaged or Incorrect Items: If you receive an item that is damaged or not as described, please contact us within 48 hours of delivery.
Exchanges: We currently do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order.